Account & data deletion

Delete your BoomCast account

Deleting is permanent and takes effect immediately. You can do it yourself in the app, or ask us to do it for you.

In the app — instant

  1. Open BoomCast and go to Profile → Settings.
  2. Tap Delete account.
  3. Confirm. Your account and data are removed right away.

By email — if you can't reach the app

Email hi@boomcast.app from the address on your account with the subject “Delete my BoomCast account”. We verify ownership, delete the account, and confirm back to you. We respond within 30 days and in practice much sooner.

What gets deleted

  • Your profile and sign-in — name, username, bio, avatar, email.
  • Every video you made: drafts, private videos, and anything you published to the community, including the underlying video files.
  • Your uploads — product photos and any images you added.
  • Your remaining credit balance, including purchased credits. Credits are forfeited and are not refunded.
  • Your likes, follows, comments, referral history, and rewards.

What we keep, and why

  • Purchase records — retained as long as tax and accounting law requires. They are financial records, not profile data.
  • Videos other people made by remixing yours — those belong to their creators and stay up. The link back to your deleted video is removed.

Subscriptions are separate

Deleting your account does not cancel an active subscription — those are managed by the app store that billed you. Cancel it first, in Google Play subscriptions or in your iPhone's Settings → Apple Account → Subscriptions.

Questions about your data? Read the Privacy Policy or email hi@boomcast.app.